Before you pay
There is no payment before confirmation. Price, availability, service details, payment requirements, and any applicable cancellation or refund conditions are communicated before payment.
A request is not a booking
A submitted request does not create a booking. The traveler decides whether to continue after receiving the confirmed details.
Changes, cancellations, and refunds
Cancellation, change, and refund conditions can vary by service, date, and operator. The applicable conditions must be communicated before the traveler pays. Mersavia does not publish one universal deadline, fee, refund right, or processing time here.
Questions before continuing
Ask Mersavia to confirm the current price, availability, service details, payment requirements, and applicable conditions before you decide to continue.