Terms

Simple terms for an early-stage travel request service.

These terms explain what a request means on the current Mersavia website.

Travel information

Website content is general travel-planning information. Details may need to be checked for the traveler’s date, destination, and request.

A request is not a booking

Submitting a request does not create a confirmed booking. Mersavia reviews the request and communicates service details before the traveler decides whether to continue.

Prices and availability

Prices, availability, timing, and service details may change. Third-party or local service details can vary by date and operator.

Your information and decision

Users should provide accurate contact and request information. The traveler decides whether to continue after receiving the details relevant to the request.